ASM invests in expanding software development and customer service teams to tackle customs challenges
ASM has undertaken a major recruitment drive as part of its strategy to prepare for anticipated challenges set to confront UK-based forwarders in the wake of recent Customs and BREXIT-related changes in regulations.
The scaled-up team across its customer service and tech departments is set to guide ASM customers through Customs procedural modifications, such as the migration of export declarations from the Customs Handling of Import and Export Freight (CHIEF) system to Customs Declaration Service (CDS).
HMRC recently announced an extension for exporters to make the transition to CDS to 30th March 2024, coinciding with significant changes being introduced for transit.
“We are acutely aware of the time-critical nature of our industry and, as such, the need for ASM customers to be fully supported by a well-staffed team, with enquiries being responded to accurately, expertly, and in good time, with all our systems up and running efficiently,” said Sharon Greer, General Manager, ASM.
“We hope ASM’s expanded team will provide much-needed resources to support our industry through the upcoming changes.”
ASM, which has been providing Customs software solutions for forwarders for nearly 30 years, is currently assisting more than 500 businesses that use Sequoia to migrate to CDS.