NCTS Phase 6 Implementation and Downtime 1st June 2026
The New Computerised Transit System, Phase 6 (NCTS6) is scheduled for deployment on Monday, 1 June 2026.
Planned downtime - 1 June 2026
To support the deployment of NCTS6, there will be a short period of downtime for both the Great Britain (GB) and Northern Ireland (XI) NCTS services:
- Both Great Britain (GB) and Northern Ireland (XI) services will be unavailable from 07:00 BST on 1 June 2026. Both services are expected to be fully restored by 09:00 on 1 June 2026 BST.
- Messages relating to Inbound and Outbound movements generated during the scheduled downtime will be ‘queued’ until the service has been restored and then will progress as normal.
Important information during downtime
Please ensure you follow the usual procedures for exports and imports, such as getting a Goods Movement Reference if moving via a GVMS location.
For departures, whilst NCTS is unavailable, we strongly recommend you avoid starting any movements under the normal procedure, which require attendance at Inland Border Facilities (IBFs) or ports.
If you must move goods during the downtime, please submit the relevant declarations prior to the beginning of the downtime. If you cannot submit declarations before the downtime begins, you may use the Business Continuity Procedure. However, we strongly advise against travelling to an IBF or port to start a transit movement until the system is back online.
For arrivals into GB or XI you should continue your movements as usual. Some transit processes, such as Office of Destination, may need to be completed when NCTS is available.
You can find the business continuity processes in the Transit Manual Supplement.
Need Help?
If you require urgent support during this time, please contact: -
- NCTS Helpdesk - ncts.helpdesk@hmrc.gov.uk or 0300 322 7095
- NCTS Supervising Office - isbc.nctssupervisingoffice@hmrc.gov.uk or 0300 322 9452.
What’s next?
HMRC will issue communications and update our service availability page to confirm when NCTS Phase 6 is live.